Understanding the perspectives of others and making decisions within this context is the foundation good…
Julia AhlfeldtNovember 28, 2017
Airbnb customer experience is truly something different. The brand is one of my favorite examples…
Julia AhlfeldtOctober 2, 2017
In August 2017, I had the opportunity to speak with Roger Norton about fintech disruption…
Julia AhlfeldtSeptember 19, 2017
Kevin Seaman, Patient Experience Manager at Mediclinic South Africa, shares the catalysts for their patient-centric…
Julia AhlfeldtAugust 21, 2017