Monthly Archives

July 2019

Podcasts
July 18, 2019

Changing how we think about customers: CX Mini Masterclass – E45

This CX Mini Masterclass makes the case for why CX practitioners need to help flip…
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Podcasts
July 11, 2019

Experience-led change management: CX Mini Masterclass – E44

This CX Mini Masterclass explains the role of change management in customer-centric business transformation, and…
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Podcasts
July 5, 2019

Digital customer experience will change the way we bank: interview with Luisa Mazinter – E43

CMO of TymeBank, Luisa Mazinter shares insights on how her organization is shaking up consumer…
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