Expert InterviewsPodcasts An honest and practical guide to customer experience: interview with Ian Golding – E08 CX Thought leader and author, Ian Golding, shares his perspective on why customer experience matters,…Julia AhlfeldtJune 27, 2018
Insights The CX Files: The changing role of the CMO by Julia Ahlfeldt (@JuliaAhlfeldt) Customer expectations of companies are rising by the day. For those companies…Julia AhlfeldtJune 17, 2018
Insights Customer experience leadership evolves in SA SA C-suites welcome chief customer officer to the club by Julia Ahlfeldt (@JuliaAhlfeldt) Before we consumers…Julia AhlfeldtJune 10, 2018