Monthly Archives

November 2019

Podcasts
November 21, 2019

CX metrics, mistakes and missed opportunities: CX Mini Masterclass – E63

This CX Mini Masterclass explores some of the most pervasive missteps that organizations make with…
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Podcasts
November 14, 2019

Beyond customer experience: CX Mini Masterclass – E62

This CX Mini Masterclass explores the importance of human experience and why brands need to…
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Podcasts
November 7, 2019

Trends in digital user experience: interview with Jacques Oberholzer – E61

User experience design expert, Jacques Oberholzer, shares his insights on UX and how businesses are…
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