Monthly Archives

September 2019

Podcasts
September 12, 2019

Customer experience KPIs: CX Mini Masterclass – E53

This CX Mini Masterclass provides an overview of customer experience KPIs and how these can…
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Podcasts
September 5, 2019

Electricity and customer-centricity: interview with Chris Ahlfeldt – E52

Energy industry expert, Chris Ahlfeldt, shares his insights on how the energy industry is handling…
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