Expert InterviewsPodcasts A global community for CX professionals: interview with Diane Magers CXPA – E10 Diane Magers, CXPA president and CEO, shares her insight on CX industry trends and the…Julia AhlfeldtJuly 25, 2018
Expert InterviewsPodcasts Keeping customer experience simple: interview with Capitec Bank – E09 Part 2 Shaun Ray, the head of CX at Capitec Bank, enlightens us on how this up-and-coming…Julia AhlfeldtJuly 10, 2018
Expert InterviewsPodcasts The art of customer listening: interview with Capitec Bank – E09 Part 1 I recently interviewed Charl Nel and Shaun Ray from Capitec Bank, one of the Big…Julia AhlfeldtJuly 10, 2018