Monthly Archives

August 2017

August 31, 2017

Contributing to the evolution of the CX profession

By Julia Ahlfeldt People often asked me what I studied to become a customer experience…
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August 21, 2017

Driving patient-centric change: insights from Mediclinic SA – E01

Kevin Seaman, Patient Experience Manager at Mediclinic South Africa, shares the catalysts for their patient-centric…
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